Terms and conditions

Welcome to Adam Gourmet Catering (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our catering services and website. By requesting a quote, making a booking, or using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Services Provided

Adam Gourmet Catering provides professional catering services for various events, including but not limited to weddings, corporate events, private parties, and other special occasions. Our services include menu planning, food preparation, delivery, setup, and staffing as agreed upon in a formal catering agreement or proposal.

2. Quotes and Proposals

a. All quotes and proposals provided by Adam Gourmet Catering are based on the information provided by the client at the time of inquiry.
b. Quotes are valid for a specified period (e.g., 30 days) from the date of issuance. After this period, prices and availability may be subject to change.
c. A detailed catering agreement or proposal will be provided for your review and acceptance before services are confirmed.

3. Booking and Confirmation

a. To confirm a booking, a signed catering agreement or proposal and a non-refundable deposit (as specified in the agreement) are required.
b. Bookings are not confirmed until both the signed agreement and the deposit have been received and acknowledged by Adam Gourmet Catering.
c. We reserve the right to decline any booking at our discretion.

4. Payments

a. Deposit: A non-refundable deposit, typically [e.g., 25-50%] of the estimated total cost, is required to confirm your booking.
b. Interim Payments (if applicable): For larger events, interim payments may be scheduled as outlined in your catering agreement.
c. Final Payment: The outstanding balance is due by the date specified in your catering agreement, typically [e.g., 7-14 days] prior to the event date.
d. Late Payments: Failure to make payments by the due dates may result in the cancellation of your booking or additional late payment fees.
e. Additional Charges: Any additional services or changes requested by the client after the final payment due date may incur extra charges, payable immediately.
f. Payment Methods: We accept [list accepted payment methods, e.g., credit cards, e-transfer, bank transfer].

5. Menu and Guest Count

a. Final Menu: The final menu must be confirmed by the date specified in your catering agreement, typically [e.g., 30 days] prior to the event.
b. Final Guest Count: The final guaranteed guest count must be provided by the date specified in your catering agreement, typically [e.g., 7-10 days] prior to the event. This number cannot be reduced after the final count due date. If the actual guest count is higher, additional charges will apply.
c. Dietary Restrictions: We will endeavor to accommodate dietary restrictions and allergies if notified in advance. However, we cannot guarantee a completely allergen-free environment due to the nature of our kitchen operations. Clients are responsible for informing their guests of this.

6. Cancellations and Changes

a. Cancellation by Client:
* If you cancel your event, the deposit is non-refundable.
* Cancellations made [e.g., less than 30 days] before the event date may result in a charge of [e.g., 50-75%] of the estimated total cost.
* Cancellations made [e.g., less than 7 days] before the event date may result in a charge of [e.g., 100%] of the estimated total cost.
b. Cancellation by Adam Gourmet Catering: In the unlikely event that we must cancel our services due to unforeseen circumstances (e.g., natural disaster, severe illness of key staff), we will provide a full refund of all payments made. We will not be liable for any additional compensation.
c. Changes to Booking: All changes to your booking (e.g., date, venue, menu, guest count) must be submitted in writing and are subject to our approval and availability. Changes may incur additional fees.

7. Venue and Access

a. The client is responsible for ensuring that the event venue provides adequate facilities (e.g., kitchen space, power, water) and sufficient access for our team and equipment.
b. Any delays or additional costs incurred due to inadequate venue conditions or access will be charged to the client.

8. Client Responsibilities

a. The client is responsible for securing any necessary permits or licenses for their event.
b. The client is responsible for the conduct of their guests. Any damage to our equipment or property caused by the client or their guests will be charged to the client.

9. Liability and Indemnification

a. Adam Gourmet Catering will exercise reasonable care in the preparation and service of food. We are not liable for any illness or injury resulting from food consumed outside of our direct service, or from undisclosed allergies or dietary restrictions.
b. The client agrees to indemnify and hold harmless Adam Gourmet Catering, its employees, and agents from any and all claims, liabilities, damages, and expenses (including legal fees) arising from the client’s event, except in cases of gross negligence or willful misconduct by Adam Gourmet Catering.
c. Our liability for any claim arising from our services shall not exceed the total amount paid by the client for the catering services.

10. Intellectual Property

All recipes, menu designs, and creative concepts developed by Adam Gourmet Catering remain our intellectual property.

11. Force Majeure

Adam Gourmet Catering shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, natural disasters, or governmental regulations.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of [Your Province, e.g., Alberta] and the federal laws of Canada applicable therein. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Your Province/City, e.g., Calgary, Alberta].

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.