Privacy and Policy

Adam Gourmet Catering (“we,” “our,” or “us”) is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our catering services, visit our website, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information

This refers to information that can be used to identify you personally. We may collect the following personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Event Details: Information related to your catering event, such as date, time, location, guest count, dietary restrictions, and menu preferences.
  • Payment Information: Billing address, and payment card details (processed securely by third-party payment processors; we do not store full payment card numbers on our servers).
  • Communication Data: Records of your inquiries, correspondence, and feedback.

b. Non-Personal Information

This refers to information that cannot be used to identify you personally. We may collect:

  • Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. See Section 6 for more details.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide Catering Services: Fulfilling your orders, planning your event, preparing menus, and managing logistics.
  • To Communicate with You: Responding to your inquiries, sending booking confirmations, updates about your event, and customer service.
  • To Process Payments: Facilitating secure transactions for our services.
  • To Improve Our Services: Analyzing usage data to understand customer preferences, enhance our menu offerings, and optimize our website and service delivery.
  • For Marketing and Promotions: Sending you newsletters, special offers, or information about new services that may be of interest to you (only if you have opted in to receive such communications).
  • For Legal Compliance: Meeting legal obligations, resolving disputes, and enforcing our agreements.
  • For Security: Protecting against fraud, unauthorized transactions, and other illegal activities.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We engage trusted third-party companies and individuals to facilitate our services (e.g., payment processors, delivery services, IT support). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Event Partners: If your event requires coordination with other vendors (e.g., venue, decorators), we may share necessary event details to ensure seamless service delivery, with your consent where appropriate.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
  • With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. Data Security

The security of your data is important to us. We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Rectification: Request that we correct any inaccurate or incomplete information.
  • Right to Erasure (“Right to be Forgotten”): Request that we delete your personal information, under certain conditions.
  • Right to Object: Object to our processing of your personal information, under certain conditions.
  • Right to Restrict Processing: Request that we restrict the processing of your personal information, under certain conditions.
  • Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 9.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

  • Cookies: Small data files placed on your device. We use session cookies (temporary, deleted when you close your browser) and persistent cookies (remain on your device for a set period or until manually deleted) for various purposes, including website functionality, analytics, and remembering your preferences.
  • Other Tracking Technologies: We may also use web beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our services are not intended for anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.