Adam Gourmet Catering

Frequently Asked Questions

Find answers to common questions about our catering services. If you can't find what you're looking for, please don't hesitate to contact us directly.

Booking & Planning Your Event

Q: How do I get a quote for my event?

A: You can request a personalized quote by filling out the inquiry form on our "Contact Us" page, emailing us at info@adamgourmet.com, or calling us at 368-999-2989. Please provide as much detail as possible about your event (date, time, location, estimated guest count, type of event, and any specific preferences).

Q: How far in advance should I book my catering?

A: We recommend booking as early as possible, especially for peak seasons (e.g., holidays, summer weekends) or large events. For weddings and major corporate events, 6-12 months in advance is ideal. For smaller events, 2-3 months is usually sufficient. However, feel free to contact us for last-minute availability!

Q: Is there a minimum guest count for your catering services?

A: Yes, we typically have a minimum guest count for our full-service catering packages. This varies depending on the type of event and menu chosen. Please discuss your estimated guest count with us when requesting a quote.

Q: Can I customize a menu for my event?

A: Absolutely! We specialize in creating bespoke menus tailored to your taste, theme, and budget. Our culinary team will work closely with you to design the perfect dining experience.

Q: Do you offer tasting sessions?

A: Yes, we offer tasting sessions for confirmed bookings (deposit paid) for larger events like weddings or significant corporate functions. This allows you to sample a selection of your chosen menu items. Please inquire about our tasting policies and fees.

Menu & Dietary Needs

Q: Do you cater to dietary restrictions and allergies?

A: Yes, we are committed to accommodating your guests' needs. Please inform us of any dietary restrictions (vegetarian, vegan, gluten-free, dairy-free, etc.) or severe allergies well in advance (typically with your final guest count). While we take utmost care, we cannot guarantee a 100% allergen-free environment due to our kitchen operations.

Q: What types of cuisine do you specialize in?

A: We offer a diverse range of cuisines, with a particular expertise in [mention your specialties, e.g., Indian, Middle Eastern, Continental, Canadian]. Our chefs are skilled in various culinary traditions to meet your event's theme.

Q: Can I provide my own alcohol?

A: Our policy on alcohol service varies based on the venue and local regulations. Please discuss your alcohol service needs with us during the planning process. We can offer bar services or advise on corkage fees if allowed.

Pricing & Payments

Q: How are your catering costs determined?

A: Our pricing is based on several factors, including the selected menu, guest count, service style (buffet, plated, stations), duration of service, staffing requirements, equipment rentals, and any special requests. Your detailed proposal will itemize all costs.

Q: What is your payment schedule?

A: A non-refundable deposit (typically [e.g., 25-50%]) is required to secure your booking. The final balance is usually due [e.g., 7-14 days] prior to your event date. Specific payment terms will be outlined in your catering agreement.

Q: What payment methods do you accept?

A: We accept credit cards, interact, cash, cheques, bank transfe, pos payment and many other payment modes based on client availability.

Q: Are there any hidden fees?

A: We believe in transparent pricing. All known costs will be clearly outlined in your personalized quote and catering agreement. Any potential additional charges (e.g., for last-minute changes, extended service hours, or unforeseen venue challenges) will be communicated and approved by you where possible.

Event Day Logistics

Q: Do you provide staff for the event?

A: Yes, our full-service catering packages typically include professional service staff (chefs, servers, bartenders, event managers) as required for your event's size and service style.

Q: Do you provide dinnerware, glassware, and linens?

A: We can provide or arrange for all necessary dinnerware, glassware, cutlery, and standard linens as part of your catering package or as an additional rental. Details will be specified in your proposal.

Q: What are your setup and cleanup procedures?

A: Our team handles all aspects of food setup, presentation, service, and post-event cleanup related to the catering area. We will coordinate with your venue regarding access times and specific requirements.

Q: What happens to leftover food?

A: For health and safety reasons, we generally do not allow guests to take leftover food from catered events, especially for items that require specific temperature controls. However, we can discuss options for appropriate, safe packaging of certain items if arranged in advance.

Cancellations & Changes

Q: What is your cancellation policy?

A: Our cancellation policy is detailed in your catering agreement. Generally, the deposit is non-refundable. Cancellations made within a certain timeframe (e.g., 30 days) of the event may incur additional charges up to the full estimated cost.

Q: Can I make changes to my booking after it's confirmed?

A: We understand that plans can change. Minor adjustments (e.g., slight guest count changes) can often be accommodated up to the final guest count deadline. Significant changes (e.g., date, venue, major menu revisions) are subject to our approval, availability, and may incur additional fees. All changes must be submitted in writing.

Still Have Questions?

If your question wasn't answered here, please reach out to us directly. We're happy to help!